PhonePe Recruitment | Ops Analyst

PhonePe Recruitment | Ops Analyst

Wed Jun 28 2023

About company
PhonePe Freshers and Experienced Recruitment in Bangalore For Ops Analyst Position. Bachelors Candidates are eligible to apply for this job. More details regarding PhonePe Bangalore Job Openings is given below.
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Company NamePhonePe
Job RoleOps Analyst
Qualification Bachelors Degree
Job Locationbangalore
PackageAs per company standard
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Job Description

Job Description:

  • We are seeking a highly detail-oriented and analytical Operations Analyst to monitor our business parameters and report any anomalies or errors detected in the ecosystem.
  • The role requires identifying errors in minimum possible time, highlighting to the respective stakeholders, analyzing the errors, identifying their root causes, and providing insights on issue fixes.
  • The position requires managing internal and external stakeholders effectively and communicating findings and recommended solutions accurately.

Eligibility Criteria:

  • Bachelors .
  • 1 to 2 years of experience.
  • Graduate Trainee/Fresher.

Job Responsibilities:

The Role:

  • Monitor business application dashboards and anomaly detection systems for issues and errors.
  • Identify root causes of errors and investigate their impact on business operations.
  • Analyze and provide insights on issue fixes to reduce business loss.
  • Creation of monthly / weekly reports to drive business decisions.
  • Collaborate with cross-functional teams to drive issue resolution and provide updates on issues and fixes.
  • Coordination with external partners and vendors to ensure a smooth flow of business.
  • Responsible for defining, developing and communicating key metrics and business trends to partner and management teams.
  • Creation and maintenance of documentation related to processes, issues, and solutions.
  • Grasping the underlying processes and data flows and should be able to analyze and work on the errors.
  • Liaison with partner insurance for day to day business operations and act as a bridge between partner SPOC’s and internal business, product & tech team.
  • Involvement in automating the processes and MIS.

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