Responsibilities • Excellent communication skills to attend/resolve client issues on calls/chat/mail. • Communication scale - CEFR ::C1, C2 • Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed. • Analytical problem solvers who will understand issues and to resolve customer issues • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently • Being proactive and show the utmost respect for customer’s time • Good time management, ensuring all contacts with customers add value