Infosys Off Campus Drive 2023
Sun Jun 25 2023
About company
Infosys Off Campus Drive 2023:- Infosys Hiring freshers for Process Executive Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. (Infosys Off Campus Drive 2023)
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| Company Name | Infosys |
|---|---|
| Job Role | Process Executive |
| Qualification | Any Degree |
| Job Location | bangalore |
| Experience | Freshers |
| Package | As per company standard |
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Job Description
Responsibilities • L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B) • European client - WFO/WF client location which is in Bellandur Bangalore • 24/7 weekly shift roaster/International call handling experience,6 days working. • Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation • Ping command • Difference between service request & incidents. • Aware about the SLA/Metrics handled.
Educational Requirements Graduate
Service Line BPO Service Line
Preferred Skills: Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats * Location of posting is subject to business requirements
