ICICI Bank hiring Information Technology Analyst

ICICI Bank hiring Information Technology Analyst

Tue Jun 06 2023

About company
ICICI Bank is one of the leading financial institutions in India, renowned for its extensive range of banking and financial services. Established in 1994, the bank has played a pivotal role in transforming the country’s banking sector. With its commitment to innovation and customer-centric approach, ICICI Bank has consistently introduced pioneering solutions to cater to the evolving needs of its customers. The bank offers a comprehensive suite of products and services, including personal banking, corporate banking, wealth management, insurance, and investment services. ICICI Bank’s strong emphasis on technological advancements has enabled it to provide convenient and secure digital banking solutions, ensuring seamless transactions and a superior customer experience. With its robust network of branches and ATMs across the nation, ICICI Bank continues to be a trusted financial partner for millions of individuals and businesses, contributing to the growth and development of the Indian economy.
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Company NameICICI Bank
Job RoleInformation Technology Analyst
QualificationB.E./ B.Tech./ MCA
Job Locationhyderabad
PackageAs per company standard
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Job Description

Job Description

About the Role

ICICI Bank is actively integrating technology into all aspects of its operations, aiming to lead a digital and technological transformation as a BankTech institution. As an Information Technology Analyst, your role will involve managing a cluster of technology platforms, continuously evaluating technology solutions, and implementing innovative technology stacks to drive business excellence at ICICI Bank. Working alongside cross-functional business teams, you will create technology solutions by leveraging digital and data capabilities, as well as introducing new-age technologies to develop a platform approach to the operating model. Additionally, you will actively seek opportunities for digitization, building intelligent automation workflows in core banking processes through scalable, modular, and well-governed technology platforms.

Key Responsibilities

  • Identify Opportunities: Continuously explore, evaluate, and introduce new technology platforms encompassing SaaS, PaaS, and custom workflows.
  • Eliminate Downtime: Regularly test IT systems for readiness to handle unforeseen events that may impact business continuity.
  • Process Compliance: Ensure adherence to Information Security guidelines, maintain up-to-date documentation of manuals and process notes governing business activities to comply with protocols, standards, and user manuals.
  • Collaboration: Work closely with business and functional teams to gain a deep understanding of operational processes in relevant areas, aiming to implement frictionless and Straight Through Processing (STP) of business operations.
  • Support: Ensure system availability and provide support during system downtime and technical exigencies. Collaborate with cross-functional teams to build a scalable, resilient, and well-governed technology stack.
  • Service Orientation: Proactively resolve potential IT-related queries and monitor Service Level Agreements (SLAs) with technology partners providing support.

Key Qualifications & Requirements

  • Educational Qualification: B.E./B.Tech./MCA or an equivalent qualification from a recognized University or Institution.
  • Technology Experience: Prior experience as a software developer, business analyst, or technology manager in any industry.
  • Excellent Communication Skills: Ability to effectively communicate with internal stakeholders to clearly understand problems.
  • Stay Up-to-date: Ability to maintain up-to-date documentation of manuals and process notes governing business activities, ensuring compliance with technology protocols, standards, and business user manuals.
  • Market Understanding: Proficiency in exploring, evaluating, and implementing new technology platforms including SaaS, PaaS, and custom workflows.
  • Team Synergy: A talent for regular interaction with business/product/functional teams to build the technology stack.

Key Success Factors

  • Strategic Focus
  • Openness to Collaboration
  • Adherence to Norms & Regulations
  • Business Orientation
  • Aptitude for Learning

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