HCL Off Campus Drive For Fresher

HCL Off Campus Drive For Fresher

Fri Aug 11 2023

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Company NameHCL
Job RoleAnalyst
QualificationBE/ B.Tech
Job Locationhyderabad
PackageAs per company standard
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Job Description

Profile: Technical troubleshooting


  • Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs
  • Troubleshoot and resolve simple/medium/complex Ad Serving issues through Email and Chat
  • Validate Cases categorization, Workflow Adherence

Skill requirement

Technical :

  • Basic understanding of HTML, Javascript & CSS
  • Knowledge of Technical Troubleshoot
  • Strong analytical skills


  • Proficient in English writing and speaking skills

Customer Service

  • Should display skills such as empathy, ownership, sincerity when dealing with Customer requirements
  • Ability to work with individuals, companies and large clients
  • Should will to work in Night Shift

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