Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express’ Global Risk and Compliance Technology (GRCT) organization provides engineering solutions that support acceleration of the strategies of Global Compliance & Ethics, Global Operational Risk & Oversight, Global Privacy, and the Internal Audit Group. We use various technologies and data from across American Express to solve problems like:

• Resolving probability that a new account is being opened for money laundering
• If an individual or corporate account is sanctioned and should not be allowed to open an account
• How a customer wants their data to be used – Data Privacy
• What is the systemic risk at American Express?
• Is the person conducting certain transactions a government official with the potential to be bribed?

This role requires a results-oriented technical leader to transform operations for multiple portfolios. This person should have a strong background in modern application development, and technology operations for platforms with diverse tech stacks. The successful candidate will lead a team of engineers to apply a software engineering mentality and continuous improvement practices to provide full stack operations support for automation and modernization journey.

Key responsibilities include:

• Partner closely with product owners for on time delivery of product roadmaps, and ongoing technology delivery of new capabilities in GRCT platforms
• Maintain constant transparency on delivery risks, proactively seek and decision options to mitigate risks
• Responsible for quality and metrics of platforms, including system performance, platform availability and scalability, operational efficiency, risk management, information security, data management and cost efficiency
• Build product management and Agile practice control within the team and lead all aspects of platforms as products
• Build and maintain application and data strategies for a portfolio of applications
• Actively provide leadership and deep technological knowledge, and contribute to the engineering team that will craft, develop, improve, and debug work efforts for business applications (both in house components and third-party platforms)
• Attract, retain, and grow top Engineering talent across the organization, providing career guidance, development, and mentorship to team members
• Cultivate an environment of Engineering excellence and continuous improvement, leading changes that drive efficiencies into existing Engineering and delivery processes
• When required, collaborate with peers, Principal Engineers and Principal Architects to assimilate new technology and delivery methods into scalable software solutions

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, Computer Science Engineering, or related field; advanced degree preferred
• Experience with large-scale software development, ability to harmonize, design and deliver platform strategy in a multi-platform environment
• Proven experience leading top Engineering talent and building high performing teams
• Experience with matrix organizations consisting of multi-functional teams and experience in driving large-scale change efforts
• Demonstrated results transforming software delivery performance using Dev Ops tools

Application Engineering

• Understanding of distributed systems, real time, microservices architecture and APIs.
• Confirmed knowledge of modernizing applications from mainframe/legacy to modern cloud native distributed
• Expertise in some currently used underlying technology stack and its core components is required. Current stacks in use are .Net, Java, MongoDB, MYSQL, Splunk, Hive and T-SQL
• Experience with COTS application development

Data Engineering

• Knowledge in Big Data technologies like HiveSQL, Hadoop, Spark, and processing paradigms for large quantities of data
• Firm understanding of data structures, Algorithms, and Design Patterns