Amazon Recruitment | Transportation Specialist (ROC)
Tue Sep 05 2023
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Transportation Specialist (ROC)
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| Company Name | Amazon |
|---|---|
| Job Role | Transportation Specialist (ROC – Relay Operations Center) |
| Qualification | Bachelors Degree |
| Job Location | hyderabad |
| Experience | Freshers |
| Package | As per company standard |
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Job Description
- ROC Overview ROC (Relay Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU.
- It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs.
- In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.
- Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations.
- This second aspect involves network monitoring and significant analysis of network data.
- Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazons ability to serve its customers on time.
- Purview of a Trans Ops Specialist: A Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals Inbound and Outbound operations.
