Job Description:

• Amazon is hiring for International Voice Process – Work from Home/Hyderabad.
• Candidates anywhere from Hyderabad are Eligible & Excellent communication skill is Mandate.
• Digital & Device Alexa Support Associate: An Amazon Digital & Device Alexa Support Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Eligibility Criteria:

• Minimum qualification is 10+2. Any graduate/ PG is eligible to apply.
• Excellent English communication is Mandate.
• Should be flexible to work in shifts.
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards.
• Ability to communicate clearly with both internal and external customers.
• Good comprehension skills – ability to clearly understand and address customer issues appropriately.
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills.