Accenture hiring Fresher IT Customer Service New Associate

Accenture hiring Fresher IT Customer Service New Associate

Sat Jul 15 2023

About company
Accenture hiring fresher graduates with good communication skills, having good technical knowledge about Network Operations & Service Management for IT Customer Service New Associate – Customer Service Management position.
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Company NameAccenture
Job RoleCustomer Service New Associate
QualificationAny Graduate
Job Locationhyderabad
PackageAs per company standard
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Job Description

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your own team and your direct supervisor
• In this role you will be given detailed instructions on all tasks
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work in rotational shifts
• This position will be the primary interface point between client and Vendors across globe in delivering Site access requests, Dispatch Technicians to site and materials receipts/shipments - Rigorously follow established processes
• Provide 24/7/365 monitoring of ticket requests, Call handle etc..

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